HOW DO WE SHIP OUR PRODUCTS?
In general the Orders placed before 7:00 p.m. leave for their destinations and are delivered the next day, we don't want to make you wait any longer than necessary.
We take our shipments very seriously, whenever possible you will receive your order very quickly, but the reception time may vary a little depending on the day you place your order if we have special offers, or if your order leaves by private courier or by post.
HOW LONG IT TAKES?
An order in our online store takes 24-48 hours since we deliver it to the courier. * Delivery Peninsula
Except for specific moments and some chance, We usually ship the same day of the order if it is made before 6:00 p.m., and at the latest the next day.
You must bear in mind that in periods of promotions, sales and occasional actions this time may be delayed.
Ceuta, Melilla and the Balearic Islands have a delivery period of 48-72 hours from when we deliver the package to the courier.
WHAT ABOUT THE CANARY ISLANDS, CEUTA AND MELILLA?
WHAT ABOUT THE REST OF THE WORLD? WORLDWIDE SHIPPING?
In Bontibú we want our products to reach all corners of the world, that's why we have international shipping.
Please read this very carefully if you live outside of Spain.
We deliver to the following countries in EU: Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Portugal and United Kingdom. Also we deliver to: Bulgaria, Croatia, Czech Republic, Estonia, Finland, Gibraltar, Greece, Hungary, Ireland, Lithuania, Luxembourg, Republic of Macedonia, Malta, Republic of Moldova, Norway, Poland, Romania, Slovakia, Slovenia, Sweeden, Switzerland and Ukraine.
In orders up to € 150, the shipping costs ascend to € 20. And if your order is greater than 150 €, great news: your shipping is free!
If you are in Portugal, orders from 150 € have free shipping. In orders up to € 150, the shipping costs € 7.
Free for orders over € 50
€ 6 For orders under € 50
Free for orders over € 150
€ 10 for orders under € 150
WHEN DO WE SHIP IT?
Shipments are made from Monday to Friday. Those orders placed between Friday night and Sunday will be sent between Monday-Tuesday of the following week. We do not ship on holidays and non-working days. Deliveries are made mostly from Monday to Friday.
Orders are sent via Post to Peninsula, Balearic Islands and Portugal. If a shipment has been delivered, but it is not in your hands, the responsibility is yours. So please check if a neighbor signed for you, or is keeping the package for you. If you refuse to accept a delivery, you are responsible for the original shipping costs and the cost of returning the package to our headquarters. This amount will be deducted from the refund of your merchandise.
YOU HAVE DOUBTS?
We are here to help you on the other side of firstname.lastname@example.org.